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Amazon Making Sellers Squeal on Product Review Abusers

By Chris McCabe

Amazon Making Sellers Squeal on Product Review Abusers

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jimmy

jimmy

4 years ago

dear,support,i have received this E-mail message from Amazon,how can i reapy it ?pls help me . Hello, We recently contacted you about product review manipulation. Because you are still manipulating product reviews, you currently may not sell on Amazon.com. If you have any open orders, please ship them. You can view previous messages on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com/gp/customer-experience/summary.html). To learn more about this policy, search for “Prohibited Seller Activities and Actions” in Seller Central Help. To sell on Amazon.com, please reply to this message with the following information: 1. A detailed description of all methods you used to post or obtain customer reviews that are prohibited by Amazon policies. To learn more, please see our Customer Review Creation Guidelines (http://www.amazon.com/review-guidelines). 2. Contact information (name, email address, website, etc.) for any third parties you engaged to obtain Prohibited Reviews. 3. Identifying information for any customer accounts you or a third party used to post Prohibited Reviews. 4. List of any Prohibited Reviews remaining on the Amazon site. 5. A plan that explains how you will prevent product review manipulation in the future. Once we receive your plan, we will review it and decide whether you may sell… Read more »

Sam

Sam

3 years ago

I got the same message today. Do you mind sharing how your appeal went with them? Was your account reinstated? How long did it take, and what did you tell them in the appeal?

I will appreciate your help!

Thanks.

Alex

Alex

4 years ago

I had my account suspended and tried to do all the things “by the book”. I read multiple blogs and different people’s books and still my letters were not good enough. I contacted ***** and they told me what was wrong with my letter. LOL. I was just missing 1-2 key words in every sentence. Please, everyone be very careful when making a letter to Amazon. They have only 15 seconds to scan your letter to make a decision. No-one there is even fully reading them. They are looking for the specific keywords to pop-up. Got my account reinstated within 1 week.

Helen

Helen

3 years ago

Can you give advice about keywords?

Kevin Kowolski

Kevin Kowolski

2 years ago

“Our goal is to eliminate the incentives for sellers to engage in review abuse and shut down this ecosystem around fraudulent reviews in exchange for compensation.”

HAHAHAHAHAHA!!! Amazon made it SOOO much worse and it’s proliferating out of control. But they don’t care. Oh, great, just got another email from a Chinese seller wanting a fake positive review.

Kevin Kowolski

Kevin Kowolski

2 years ago

Sure, I can cite the source. The quote can be found at “it’s the 2nd paragraph of the article on this page that you wrote.” Is it ok that I didn’t use MLA format? I believe that sarcasm was justified, no? =P Anyway, I don’t mean this as an insult at all, but, while I wish what you were saying was true, you sound a bit naïve. I started getting products at a discount in exchange for a review a couple of months before the crackdown, which was royally screwed up by Amazon. All they did was what they’re best at – maintaining the illusion that they care. They prohibited incentivized reviews, which seemed like it made sense because they were all total BS; the sellers were monitoring who gave 5 star ratings, so these selfish reviewers gave positive ratings to keep getting free junk. Personally that makes me sick. If I wrote a bogus review that duped just one person into buying a garbage product, I would hate myself. I don’t know how these sociopaths justify it. Honestly; I save screenshots when I see reviews like “I bought this because of all the good reviews but it [was garbage].”… Read more »

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