Top Feedback, Reviews & Support Software
Automatically send feedback requests, manage and monitor feedback, and manage marketplace customer service and support. Read the Buying Guide.
Show All (35) • Feedback & Review Solicitation (22) • Customer Support Tools (6) • Customer Service Outsourcing (8)
Listings Found (22)
FeedbackExpress is a cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers. Messages can be triggered when an order is placed, despatched or delivered or up to 10 weeks after the event. Messages can be filtered by fulfilment type, item condition, SKU/ASIN and shipping location. FeedbackExpress can exclude orders where delivery is late, and ask for product reviews after positive seller feedback is left. View Feedback Express.
ManageByStats provides product sales performance graphs by brand, product line, individual product and SKU, and an Amazon inventory management feature which predicts reordering quantities. Customer information is easily accessible and searchable, and an Amazon email system is integrated. The SellerMail add-on allows users to send automated emails to Amazon buyers, using customizable sequences and templates. View ManageByStats.
Efficient Era provides alerts, analytics and automation for Amazon Sellers. Features include PPC ad manager, email automation, review alerts, feedback alerts, bulk order alerts, inventory analytics, Sponsored Product Ads analysis, listing hijack alerts and VAT invoice automation. Efficient Era supports multiple Amazon sites (North America, EU, Japan), and all tools are included for the same price. View Efficient Era.
AMZ Europe provides listing translation and optimization for businesses selling on Amazon in Europe. They also perform keyword research, and write optimized titles, bullets and descriptions to improve conversion and increase sales. AMZ Europe provides a copywriting service for feedback solicitation email sequences. A turnkey service for launching on Amazon Europe covers VAT, translation and listing optimization, and advice on freight shipping, fulfillment and payment. View AMZ Europe.
xSellco Feedback allows sellers to request feedback on the right products, from the right customers, at the right time. Sellers can improve their rating through automated intelligent feedback requests on Amazon and eBay. View xSellco Feedback.
Feedback Genius is a customer communication tool which assists Amazon sellers with feedback management, product reviews and reputation management. Automatically solicit feedback or product reviews, monitor negative feedback, enhance your customer communication and more. View Feedback Genius.
FeedbackTuner provides an all-inclusive platform for Amazon sellers to create, manage, and optimize automated email campaigns. Built-in analytics in a user-friendly dashboard allow sellers to track the data behind seller feedback statistics. Customizable parameters allow users to personalize pre-made templates and translated messages for international marketplaces. View FeedbackTuner.
Feedbackwhiz is an all-in-one tool for Amazon sellers to monitor, manage, and automate emails, orders, feedback and product reviews. Track product reviews on one screen, get notifications on negative reviews and automatically identify and contact reviewers with direct buyer-review matching. Automate email campaigns to get more feedback and product reviews. Manage order metrics and view detailed analytics. Manage and repair feedback quickly with instant notifications and alerts. View Feedbackwhiz.
3Dsellers is an all-in-one solution for eBay sellers. This platform combines multiple tools to enhance an eBay business under one dashboard. The tools include a Listing Designer, Feedback Reminder, Cross-Sell Emails (sent via eBay messaging system), Video Maker, Store Designer, Facebook Store and a PDF Catalog creator. View 3DSellers.
Feedback Boost for eBay reminds customers to leave feedback and alerts you when they do. It can also send personalized follow-up messages afterwards, so more customers remember who you are. Formerly Feedback Pro. View Feedback Boost.
Feedback Central’s email campaign manager helps Amazon sellers get more feedback and product reviews. Send automated requests using 13 default email c
FeedbackFive is a feedback management tool for Amazon sellers. Sellers use FeedbackFive to proactively manage their feedback scores. Automatically
BQool's Review Central gathers Amazon product reviews in a central, organized database. Private label sellers can easily manage their brand and save
Ki Feedback Pro is a feedback solicitation tool for eBay and Amazon sellers, which sends emails to buyers asking them to submit feedback. Features
Kibly sends Amazon customers customizable order update messages and feedback/review solicitation emails. Kibly includes real-time statistics of ord
AMZDiscover lists reviewers for Amazon product listings, including their name, helpful votes and reviewer ranking. For a fee, reviewer contact info
FeedbackEmails helps sellers manage their reputation on Amazon, by automating feedback requests. Features include a built-in HTML editor to create
Get more positive Amazon reviews. Automatically schedule and send friendly follow-up email requests to your buyers. Persuade satisfied buyers to help
Ki Feedback is an eBay app which automatically sends custom HTML emails to buyers. Emails can be used to ask for feedback, to promote social media pag
Salesbacker is an email automation tool for Amazon sellers. Salesbacker can be used to increase reviews and seller feedback, using pre-built email
Seller's Suite provides a range of features for Amazon and eBay sellers. Monitor Amazon product reviews, send transactional emails to customers, and s
ZonGuru is a suite of tools for professional Amazon sellers, covering product research, eBay listing, email automation and more. Features include c
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