Top Feedback, Reviews & Support Software
Automatically send feedback requests, manage and monitor feedback, and manage marketplace customer service and support. Read the Buying Guide.
Show All (42) • Feedback & Review Solicitation (26) • Customer Support Tools (8) • Customer Service Outsourcing (9)
Listings Found (26)
FeedbackExpress is a cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers. Messages can be triggered when an order is placed, despatched or delivered or up to 10 weeks after the event. Messages can be filtered by fulfilment type, item condition, SKU/ASIN and shipping location. FeedbackExpress can exclude orders where delivery is late, and ask for product reviews after positive seller feedback is left. View Feedback Express.
ManageByStats provides product sales performance graphs by brand, product line, individual product and SKU, and an Amazon inventory management feature which predicts reordering quantities. Customer information is easily accessible and searchable, and an Amazon email system is integrated. The SellerMail add-on allows users to send automated emails to Amazon buyers, using customizable sequences and templates. A product research tool can be used to find Amazon best sellers. View ManageByStats.
Feedbackwhiz is an all-in-one tool for Amazon sellers to monitor, manage, and automate emails, orders, feedback and product reviews. Track product reviews on one screen, get notifications on all product reviews and respond directly on Amazon. Manage order metrics and view detailed analytics. Create custom automated HTML templates with professional images and buttons to generate more product reviews. A/B test subject lines, view individual open rates, and track all messages. View Feedbackwhiz.
3Dsellers is an all-in-one solution for eBay sellers. This platform combines multiple tools to enhance an eBay business under one dashboard. The tools include a Listing Designer, Feedback Reminder, Cross-Sell Emails (sent via eBay messaging system), Video Maker, Store Designer, Facebook Store and a PDF Catalog creator. View 3Dsellers.
Efficient Era provides alerts, analytics and automation for Amazon sellers. Features include Sponsored Products Ads automation, email automation and order data management. Seller alerts cover hijacking, loss of the Buy Box, feedback and sales. View Efficient Era.
Feedback Boost for eBay reminds customers to leave feedback and alerts you when they do. It can also send personalized follow-up messages afterwards, so more customers remember who you are. Formerly Feedback Pro. View Feedback Boost.
FeedbackTuner provides an all-inclusive platform for Amazon sellers to create, manage, and optimize automated email campaigns. Built-in analytics in a user-friendly dashboard allow sellers to track the data behind seller feedback statistics. Customizable parameters allow users to personalize pre-made templates and translated messages for international marketplaces. View FeedbackTuner.
Feedback Gear is an automation tool to assist Amazon sellers with feedback management, product reviews and reputation management. Automatically solicit feedback or product reviews, monitor negative feedback, and enhance customer communication. Messages can be triggered when an order is placed, dispatched or delivered or up to many weeks after the event. Messages can be filtered by fulfillment type, item condition, SKU/ASIN and shipping location. View Feedback Gear.
Trendle is an all-in-one application for Amazon sellers including automatic review solicitation emails, FBA reimbursement analysis, Sponsored Products Ads analytics and management, seller feedback and product review tracking and alerts, profitability and inventory analytics, keyword search rank tracking, and listing split testing. View Trendle Analytics.
AMZ Europe provides listing translation and optimization for businesses selling on Amazon in Europe. They also perform keyword research, and write
xSellco Feedback allows sellers to request feedback on the right products, from the right customers, at the right time. Sellers can improve their
Feedback Genius is a customer communication tool which assists Amazon sellers with feedback management, product reviews and reputation management.
Feedback Central’s email campaign manager helps Amazon sellers get more feedback and product reviews. Send automated requests using 13 default email c
FeedbackFive is a feedback management tool for Amazon sellers. Sellers use FeedbackFive to proactively manage their feedback scores. Automatically
Quantify Ninja includes automated messaging with unlimited emails and automatic A/B testing, sales statistics, order search by customer name etc., ASI
BQool's Review Central gathers Amazon product reviews in a central, organized database. Private label sellers can easily manage their brand and save
Ki Feedback Pro is a feedback solicitation tool for eBay and Amazon sellers, which sends emails to buyers asking them to submit feedback. Features
AMZDiscover lists reviewers for Amazon product listings, including their name, helpful votes and reviewer ranking. For a fee, reviewer contact info
Kibly sends Amazon customers customizable order update messages and feedback/review solicitation emails. Kibly includes real-time statistics of ord
FeedbackEmails helps sellers manage their reputation on Amazon, by automating feedback requests. Features include a built-in HTML editor to create
Get more positive Amazon reviews. Automatically schedule and send friendly follow-up email requests to your buyers. Persuade satisfied buyers to help
Salesbacker is an email automation tool for Amazon sellers. Salesbacker can be used to increase reviews and seller feedback, using pre-built email
Seller Nexus is an email automation tool for Amazon Sellers. Shipping is tracked so buyers receive emails at the correct time. Custom email triggers c
Seller's Suite provides a range of features for Amazon and eBay sellers. Monitor Amazon product reviews, send transactional emails to customers, and s
ZonGuru is a suite of tools for professional Amazon sellers, covering product research, eBay listing, email automation and more. Features include c
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