Shipping, Fulfillment & Returns
Ecommerce logistics including shipping and fulfillment programs, and handling returns.
Dimensional Weight: How It Works and How to Cut Costs
The introduction of dimensional weight was a big change in the industry and a lot of sellers are still catching up. Here’s what you need to know.
10 Shipping & Fulfillment Terms Every Online Seller Should Know
Shipping jargon gets busted, from reverse logistics to distributed inventory, dimensional weight to self-fulfillment, and SKU breadth to shrinkage.
Return Fraud on Amazon and eBay: How Sellers Can Fight Back
From honest mistakes and casual opportunism to seller sabotage and deliberate scams, there’s nothing more frustrating than online return fraud.
3 Ecommerce Customer Service Hacks Every Seller Should Know
Reply templates, best practices and advanced hacks for three of the most common ecommerce customer support questions.
Amazon Seller Fulfilled Prime: All Your Questions Answered
Amazon’s Seller Fulfilled Prime program gives sellers the advantages of the Prime badge without having to use FBA. So what’s the catch?
eBay Global Shipping Program: All Your Questions Answered
eBay’s Global Shipping Program allows sellers to access international customers and reach new markets, but is it the best option for sellers?
eBay Guaranteed Delivery: Sellers’ Questions Answered
eBay’s shipping program promises Amazon Prime-like delivery to buyers. But should sellers opt-in to Guaranteed Delivery or hang back?
FedEx and UPS Shipping Contract Negotiations: How To Do Them Right
Ten hot tips from Brian Gibbs to make sure you don’t pay sky-high prices, when you sign up or renew your contract with FedEx or UPS.
Ecommerce Fulfillment: How to Choose a Strategy and Service Provider
From in-house fulfillment and Amazon FBA, to dropshipping and 3PLs, we evaluate each model to help you pick the right one for your business.
Order Management, Shipping and Fulfillment Tools: the Essential Guide
Software and services for efficient order processing, economical shipping, warehouse management, and third-party logistics.