Reviews

Tell us what you think to any software or service in the Web Retailer directory.

Pricey but well worth the outcome

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Kbmars
A review of Thompson & Holt by Kbmars,
19 May 2018
dont be a fool and risk your business with amateurs and self-help! These guys made it happen. We were suspended for account verification and we screwed that up even more by not knowing how to respond. We made a simple issue a big one. These guys crafted the right message and had us send it via email to the right team. Now we are back selling. That’s what really counts. They made it happen. That’s all I care about. If you care about your business and rely upon it for your livliehood you won

I started out with $5,000 less than a year ago

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danielakrampfert
A review of Algopix by danielakrampfert,
18 May 2018
I started out with $5,000 less than a year ago I started out with $5,000 less than a year ago. I was ready to go all in and start selling on Amazon when I met a veteran who told me to keep my money in my pocket until I’d figured out how to spend it properly. He advised me to start with one product and to build my business one brick at a time. That turned out to be great advice. I used Algopix to assess the opportunities and this helped to reduce my confusion. I was able to create a strategy t

Unrivaled Customer Support!

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Anthony Head Of Operations
A review of Skubana by Anthony Head Of Operations,
18 May 2018
We have been using Skubana for about 10 months now. I will admit that Skubana was very complex/intimidating when we first started. However, our account rep Jeffrey was extremely helpful and promptly answered any questions that we had. Now that we are more comfortable using the system our team loves it. It is amazing being able to ship from multiple warehouses by simply clicking a few buttons. This software is also great because of its ability to track and manage inventory levels in ea

Excellent Product and Support Staff

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coreyf
A review of Skubana by coreyf,
18 May 2018
I work as an operations specialist for a small family e-commerce business and Skubana has simplified our processes exponentially. The product is easy to grasp from day one, and has made processing orders and managing inventory extremely easy. It is adaptable to your needs, and if you sell across multiple channels, I cannot recommend Skubana enough. That said, the customer service may be even more impressive than the product. Our account manager, Jeffrey Na, is always available and ext

Peace of Mind

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GarrettH
A review of Thompson & Holt by GarrettH,
18 May 2018
I tried to get my account reinstated myself and it was denied. I had the pleasure of working with Katie. We appealed a few different times and finally they accepted it and released my funds. I never thought I was getting my account back. Amazon will not respond to majority of emails but do not give up. After giving them plenty of time to respond, stay peristent and make sure to ask Thompson and Holt every time before sending in a new email. I was suspended for 5 months. Katie stuck with me the

GREAT SUPPORT GREAT SOFTWARE

No replies yet
storyofoctavian
A review of Shippo by storyofoctavian,
18 May 2018
Let's be real. They do their best. They're getting better. What started off as an okay service is NOW AMAZING! Rebekah D. is wonderful to work with, highly recommend them! :) It stinks we have to write 500 words to post a review on here though! I just want to say that their support is great, and as long as they understand what issue you're having, they'll be able to help you. I had a somewhat unhappy experience with an issue where I didn't know that the second line on the shipping sh

Giant mistake

Replies: 3
Latest: 17 May 2018
BasilPSA
A review of Basil Bookseller Software by BasilPSA,
18 Dec 2017
My place of work, a small local chain of about 8 stores started using Basil 2 years ago. On paper, it looked very promising, with some very cool features sure to make our jobs easier, and the people in charge of Basil did a very good job of upselling it. The reality? Basil was a giant mistake. Even 2 years after the fact, it remains a broken and bug riddled system. It's almost like a beta of a full product, and at it's worst, it feels more like an early alpha. Everyone who works at the

Great Experience each time

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Sol-
A review of FreeeUp by Sol-,
17 May 2018
I have been using Freeeup for over a year and a half and i hired four people using the marketplace and my experience with their marketplace for freelancers is just amazing! Besides the ease of getting freelancers for your specific needs the freelancers they recommend are super professional and above all super nice all well spoken and great manor it's just a pleasure talking with them they truly represent the top 1% So anyone looking to get great talent for a great price I would totally rec

Amazon Account Reinstated

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crystal
A review of Thompson & Holt by crystal,
17 May 2018
Thank you Katie... Going through of several months of back and forth emails with amazon ...Katie finally escalate our appeal to the highest appeal department. Even though we did not get our account fullly reinstated yet. It is still under review. But They have reinstated my account for selling. But still hold our funds while under review. At least half of it got done. I am glad. Because my account was suspended for 1 year already. We are start selling again now. Katie was very responsive, s

Powerful Tool for Market Research

Replies: 1
Latest: 16 May 2018
yyfun001
A review of SellerSpirit by yyfun001,
16 May 2018
SellerSpirit is a awesome software that help me to find profitable products to sell. First, I research the popular keywords with their Keywords Research tool, it shows search volum?clicks and purchase rating of the keywords and related keywords in each category; Then I get the real sales of best sellers and historical trends with Product Research tool; Finally, I make a decision on what product I will sell on Amazon. For the begging of people who wan

Excellent Company to work with!

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katiemay3131
A review of BULQ by katiemay3131,
15 May 2018
What was good about this product or service overall? They are very helpful and always willing to work with you if any situations arise. How was the support? Excellent. Most recently I worked with Anthony. He was very helpful and was able to assist with my issue quickly and effectively. Most of the cases or pallets I receive from the company are in great condition. Occasionally you will run in to one that is not up to expectations but they are always willing to make it right. I have confi

Pallet of trash

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CATHERINE M SMITH
A review of BULQ by CATHERINE M SMITH,
15 May 2018
I had purchased repeatedly and only got a decent case about 1/3rd of the time. The pallet I just received was 90 percent actual trash, empty boxes, smashed, wet and dirty. I would think that they could take a 2 second look and realize that they are shipping garbage, instead they call it unexpected returns, meaning there is no recourse. Great if your the seller, terrible for a buyer. Their customer service is hit or miss at best. Luckily they are not the only game in town, so shopping elsewhere

AMAZING!!!

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nickl333
A review of Thompson & Holt by nickl333,
15 May 2018
Simply amazing service, i was so shocked they could help me, i stood to lose thousands of pounds and staff were without work and these guys got me back selling in 6 hours, they are miracle workers, honestly i thought a load of the reviews were fake as its an industry with some shady company's, but after using this service i can assure you T&H is not one of them, they are so professional, personal and Quick, i e-mailed some concerns weeks ago and i would get a tailored response straight back. t

I started out with $8,000 less than a year ago

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daniela.eggs
A review of Algopix by daniela.eggs,
15 May 2018
I started out with $8,000 less than a year ago I started out with $8,000 less than one year ago. I was ready to go all in and start selling on Amazon when I met a veteran who told me to keep my money in my pocket until I’d figured out how to spend it properly. He advised me to start with one product and to build my business one brick at a time. That turned out to be great advice. I used Algopix to assess the opportunities and this helped to reduce my confusion. I was able to create a strategy

more success with algopix...

No replies yet
juergen.schwitzkowski
A review of Algopix by juergen.schwitzkowski,
15 May 2018
I have heard about algopix and startet to get informed. Very interessting what they are doing. I startet with my own homepage some time ago, with a little hope, that people see my photos and get further on with this buisness. So far I am happy to have a own homepage, but there are always thinks to do to get better. Maybe I should work with algopix together to get more success with polafoto.de I have to think about it. Time is running very fast and I have to think about a way to sell some ph

Stay away from this company

No replies yet
octanelighting
A review of Shopping Cart Elite by octanelighting,
13 May 2018
Terrible company. Promised 3 months set up that took them 18 months and never even fully completed the work. Site still doesn’t work properly and company fails to acknowledge or fix problems. Wasted thousands of dollars and time. The site is always glitching, their servers goes down for hours at a time on a regular basis. These guys overprise and way under deliver. I would run away from this company and look at X-Cart, Shopify or Magento...anything but SCE. By the way they will randomly overcha

Terrible Company. Bad Customer service. Terrible Product.

No replies yet
EMaster
A review of WebInterpret by EMaster,
12 May 2018
Broken product and when you try to cancel they will not cancel but argue with you. Worst company ever. Tried to cancel 5 times and they will not do it. Called eBay about them and eBay told us they are having non stop complaints about WebInterpret. eBay should cut off being a partner of any kind with this company. If they cannot handle a simple cancellation after their product is broken then they should get lost. Advice to WebIinterpret: When a customer wants to cancel do not

Great product and service

No replies yet
finlayson
A review of ShipWorks by finlayson,
11 May 2018
We have been using Shipworks for 14 years. It allows us to ship hundreds of orders fast and with accuracy. Shipworks interface allows us to ship using several different options, comparing prices and estimated delivery times quickly and easily. We have stores on several different platforms and Shipworks allows us to download them into their one interface, and ship them from one central place. Shipworks customer service/support people have always been fast and knowledgeable. Shipworks is a

Great company

No replies yet
permitted101
A review of Amazon Sellers Lawyer by permitted101,
10 May 2018
They actually care about the greater seller community. Brett was extremely helpful and assisted me with the ordeal I had a question on. If you need any help when it comes to selling on amazon. Amazon seller lawyer is the place to go. Very friendly, professional, and courteous. I also needed their help on another occasion and they were able to provide me with what I needed during a relatively short time-frame. When it comes to your business, you need to be able to trust in the right people, and f

Not so SolidCommerce

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Izzie
A review of Solid Commerce by Izzie,
10 May 2018
There are a lot of problems within Solid. They like to shove the excel tool down your throat and the excel tool is unreliable as best. Instead of moving things from one warehouse to another it made duplicates of everything and deleted the quantity field. So now not only do I have to go back through and delete the duplicates, but I have to also recount everything. Any time I have an issue and try to "chat" with support, I am not helped right away. Instead I am given a response of "Let me

They helped me to reinstate my suspended Amazon account

No replies yet
Shazkam
A review of Thompson & Holt by Shazkam,
9 May 2018
Professional people and well organised. I can't believe I am now out of trouble when Amazon suspended my selling account nearly a month ago. 5 stars for this great company services. Will use again and recommend to friend if they ever have any trouble with their account. Not sure if other companies like this are real or not but I know this one is genuine. I was a bit worried at start before transferring advance fee to unknown company online but they handled all the matter very professionally and
xSellco 2
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