Reviews

Tell us what you think to any software or service in the Web Retailer directory.

Very Effective

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JAG
A review of Thompson & Holt by JAG,
29 Mar 2018
:)Had my Amazon account suspended due to some customer complaints regarding images, description, material not matching listings. This company got us re-instated after just one appeal letter. Our account was back within 6 days of sending letter to Amazon. They also offered advice and services on how to avoid future suspensions. They were very quick to reply to my emails. Lucy and Simon, thank you! We sellers have to take responsibility, and improve our performance to meet Amazon customer ex

Service you can trust! They really Work!

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Yes
A review of Thompson & Holt by Yes,
29 Mar 2018
I Had my Amazon account suspended due to customer Inauthentic claims even though my ODR and other metrics were good. We had no idea our supplier we found on Alibaba who claimed 100% authentic was supplying us with possible inauthentic products. This deceit by Alibaba advertised traders sadly of course ends up removing sellers with good metrics standing. It was a nightmare we tried to contact the supplier for Invoices etc that Amazon requested but they had disappeared totally from contact. We d

Has it all - No need to have multiple software subscriptions

Replies: 1
Latest: 28 Mar 2018
danielle383
A review of Efficient Era by danielle383,
28 Mar 2018
What was good about this product or service overall? Everything. The dashboard is easy to read and understand. Pricing is straightforward and very fair. Efficient Era offers services and analytics you would need at least 3 other subscriptions services for. Plus they are always adding very helpful extra features/analytics (included in the price you're already paying). How was the support? The support is fantastic. I am not tech savvy at all. And sometimes simple things seem daunting. I

Solid Commerce offers great customer service

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dashmats
A review of Solid Commerce by dashmats,
28 Mar 2018
We have been using Solid Commerce for over 4 years. Very satisfied with their service, commitment to service and product improvements. The product connects with multiple market places, warehouses and distributors; which has increased our sales, product base and helped decrease over selling. When there are issues, the Solid Commerce support team gets the problems resolved in a timely manner. Their dedicated support manager has been there for us 24/7 - even when the issue is our fault or our ign

Too expensive, can't calculate conversion on Amazon (pixel)!

Replies: 1
Latest: 28 Mar 2018
admin990
A review of AMZPromoter by admin990,
21 Feb 2018
What was good about this product or service overall? very easy to set up Could anything have been better? AMZpromoter is a new company and just a landing page provider with the highest price in the market (exactly double the most recommended ones). The landing page is too basic and no room for making it different. I had 3 emails collected from 3,000 visitor on my landing page. I'm not blaming anyone but I would love to make my landing page look more professional. The conversion will be ca

Shipworks is GREAT!

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Dustin Snow
A review of ShipWorks by Dustin Snow,
27 Mar 2018
The product is almost perfect for our company. Any perceived issues or functionality have been resolved by the Shipworks support team. The only issues have been caused by my ignorance. The support team doesn't remind me of that. They have all been helpful, responsive, and genuinely eager to help. The culture there must be top notch. There has been one support team member that even remembers me from past calls. In my opinion, Tammy L. is great example all tech support employees to emul

Quality Service by an Oustanding Team-Proud & Happy Client

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Immac
A review of Seller's Arena by Immac,
27 Mar 2018
I have been working with these guys for a little while now and my results are nothing short but AMAZING. What set these gentlemen apart from the other thousands of people out there who “claimed” they can help you make 6 figures in a short period of time blah blah...etc....is their “TRANSPARENCY” something that’s not easy to find these days. They are commensurate professionals who cares deeply about your business as if it was their own. They are easily accessible and flexible. I don’t know how ma

Algopix helped me to make sense of the eCommerce market

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Orain
A review of Algopix by Orain,
26 Mar 2018
When I launched my business, I was really short of time, money and experience. It was extremely difficult to decide what to buy, where to sell it and how to price it. I was overwhelmed by the need to make important decisions based on scanty facts on a daily basis. Market research was taking too much time and I was worried about getting it wrong. I had very little time to think about the big picture and make plans. Algopix helped me to make sense of the eCommerce market. I was much easier for me

Effective price optimization for online retail

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Aynar
A review of Competera Retail Intelligence Platform by Aynar,
26 Mar 2018
What was good about this product or service overall? I like that I can rely on quality data to make a profitable repricing. I also appreciate that I can achieve more ambitious goals with help of the software. Working with Competera I simplified my daily job with e-mail alerts and automated the renewal of assortment via API integration. Could anything have been better? Everything works good, but there is one thing where Competera can upgrade. It will be great if I could get the

Save time and run your business more efficiently

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snhtradecentre
A review of Cloud Commerce Pro by snhtradecentre,
23 Mar 2018
Save time and run your business more efficiently with this system! We have a shop front and an online presence selling from our two websites, eBay and Amazon. As a company we have been looking for a while for a multichannel e commerce solution and to be honest was dreading the change, but CC Pro have been amazing. From the initial sign up they have walked us through the whole process and it has certainly been a very steep learning curve as it is a complex system but the end result has saved o

Professional Service

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AMK
A review of Thompson & Holt by AMK,
23 Mar 2018
This company saved our account twice. Yes, the help us get our account reinstate twice. First time , amazon suspended our account for infringement March,2017, Lucy helped us. Our account was back within 8 days. Second time, amazon suspend our account again for the review Feb,2018. Sarah helped. Great job too. amazon reinstated our account within 24 days. Thank you so much. I highly recommend their company. If you have the same problem , ask them for help, you won't regret . Good

Bobsled Marketing and Jesse Chembers

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Scott Burson
A review of Bobsled Marketing by Scott Burson,
22 Mar 2018
My overall experience with Bobsled marketing was really good. My assigned Project Manager was Jesse Chembers. I don't know if i have ever met a person with his type of patience. Jesse supported me the whole way through and was able to teach me how to use the program so i can do it myself. I cannot say enough about Bobsled and Jesse. If you ever have a chance to use a marketing agency, Bobsled is the way to go. If you are looking for honesty and quality personal, look no further. Hopefully yo

Not trustworty

Replies: 1
Latest: 22 Mar 2018
imran.vc2016
A review of xSellco Helpdesk by imran.vc2016,
3 Mar 2018
What was good about this product or service overall? Integration is good with all order info is available Could anything have been better? customer service really bad and they dont really bother about you as a customer , when you raise any query with them they will reply you like you dont even matter and please go ! How was the support? horrible support from this company , i would say stay 10000m away and go for other options which is 10 times cheaper i forgot to add that they

EXCEPTIONAL CUSTOMER SERVICE

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Ragsy
A review of Myibidder by Ragsy,
21 Mar 2018
Have used this program for several years and it has never let me down. It is easy to navigate and has proven to be a winner for me time and again. One of the most exceptional things about this little program is the outstanding customer service. This is indeed a rare thing in this day and age and should be one of the things to consider when choosing a program. I encountered a log in issue that was extremely frustrating. The customer service rep could not have been more helpful or the respons

Very buggy with no support

No replies yet
harry007
A review of Selro Multi Channel by harry007,
21 Mar 2018
Has potential but a lot of problems with this software, lots of bugs. Virtually zero documentation and terrible support. It had a lot of the features I was looking for but unless the software works it is irrelevant. Many of the features just don;t work at all, or partially work, or worse, cause issues with other systems - for example messing up perfectly good Amazon listings and creating even more work to fix. There is little to no documentation. Kloe in support can only answer the most basic of

Very buggy, not one part worked properly, appalling support

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harry007
A review of CashCowPro by harry007,
21 Mar 2018
Not one single part of this software worked properly. Support was absolutely appalling. Unfortunately a lot of the competitors are just as terrible. I wish I could recommend something that works well but everything I have tried has faults. However, cascowpro is just worthless in my experience. It has promise but just too buggy and support severely lacking. Not one single part of this software worked properly. Support was absolutely appalling. Not one single part of this software worked prop

Review of Cloud Commerce PRo

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lions7478
A review of Cloud Commerce Pro by lions7478,
21 Mar 2018
we are online retailer selling more than 3000 skus on multiple channels, since 2016 we are using cloud commerce, and since than we never found a need to change or stop using this software. It's very Relailable as cloud based never crash fast sync with channels and very good customer support. It comes with all the main feature which any online business needs one inventory many channels to sell on, orders at one place, stock sales reports, picklist, book with couriers with single click.

Revolutionary with ncreased turnover

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gshonline
A review of Cloud Commerce Pro by gshonline,
21 Mar 2018
What was good about this product or service overall? The product is exactly what I wanted when researching for a solution to my intergration issues. I cannot wait until our website is up and running so we can expand further. The difference it has made to our dispatch system is astounding, cutting hours off our process every day. Well done Tony and team. Sorry I need to call so often but we are getting there. Could anything have been better? Not really, we have got or should I say getting (w

Soar to New Heights with Cloud Commerce Pro

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Karen R
A review of Cloud Commerce Pro by Karen R,
21 Mar 2018
I signed up with CCPro last year and I am more than happy with our choice! I admit that I was a bit nervous at first because there did seem to a few poor reviews out there. No poor review here though!! I have not experienced anything other than great service. We are not live yet (and I will review CCPro again once I am) - but the progress and communication have been pretty good. We are nearly there and I can see the bones of the system in place now. I am confident that it will deliver a

Great company!

No replies yet
Chase Lane Fireworks
A review of Cloud Commerce Pro by Chase Lane Fireworks,
21 Mar 2018
We have been with CCP for around 1 year now, so far so good, I will be honest and say there have been some rough patches with the system and website however these have all been sorted. We currently run 4 businesses using CCP all of which have there own websites designed by CCP, we have definitely seen sales increase since being with them and it seems there websites are good at promoting our items on google, there now a lot easier to find! All of the Team at CCP seem to be helpful and fri

So far so good

No replies yet
Shiraz Hussain
A review of Cloud Commerce Pro by Shiraz Hussain,
21 Mar 2018
The support provided by Mark Johnson has been very good. The system is working as expected and Cloud Commerce regularly touch base in order to check everything is okay. Admittedly I am not using the system at full capacity but for what I am using it for (Amazon/eBay inventory management) it certainly is working well. I tried a similar company before in the past and they just could not align my inventory so I had to look elsewhere for a solution. Look forward to using the system more extensive
Sellware
Cloud Commerce Pro
2nd Office
xSellco 2