Poor Service, Out dated platform

A review of Auctiva by dodgyv
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Australia Australia
dodgyv
Kudos: 15
Joined: Nov 4, 2018
stardim stardim stardim stardim star
Poor Service, Out dated platform
4 Nov 2018
What was good about this product or service overall?
A few years ago it was at best okay way to integrate listing templates.
now its totally outdated, eBay listing is so much more direct, seamless and faster. why would you even pay for 3rd party listing platform that is worst than the original?

How was the support?
Their customer support is one of the worst that I've experienced. No decency at all.
In short, had been charged for over a 1 year and a bit. I had forgotten my password and email that i actually used. I tried contacting them in the last few months multiple times via email to cancel. their response was scattered. Resulting in another 3 months of overcharges. All in all paid a year and 3 months without using their service and 0 refund.
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