Great Service

A review of Thompson & Holt by mikedylan65
United Kingdom United Kingdom
Kudos: 15
Joined: Nov 4, 2018
Great Service
4 Nov 2018
I would recommend Thompson and Holt to any Amazon seller who is having issues with Seller performance and their suspension. I was so frustrated after sending numerous appeals to Amazon only for hem to keep asking for more information. I talked to a few friends out our London Amazon Seller group who were unable to give me any advice but they said that they had used Thompson and Holt for help with other types of suspensions.

I started a live chat with Simon and he explained what details I needed to supply, I had completely missed the point that Amazon were looking for. He said that they could help and my account would be reinstated in 7 days. 4 days later it was reinstated.

Amazon are holding money on my account now but that should be lifted in 14 days. The suspension type I received help with was IP infringement with Lego.

The support from Holly was exceptional when I needed help when Amazon requested more information she got back to me.
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