Trying to understand Kyozou warehouse management tool.

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United States United States
epsparts
Kudos: 38
Joined: Aug 21, 2018
Trying to understand Kyozou warehouse management tool.
20 Nov 2018
I am transitioning into using Kyozou. I have had several issues but right now I am having one with the item location ability. An item, auto part in my case, should have a unique location or shared with other items, say in a box of small items. I sell auto parts. The Kyozou solution is to use a drop down box to choose a location for each item. OK that is 3 warehouses X 50 bins X 8 shelves X 4 boxes.The math says appx. 4,800 locations that have to be created to populate this drop down box to choose from when adding the item location.This si before I can start entering items!

I have been in the auto parts business for 50 years, a warehouse manager, a sales manager, a parts manager and set up several warehouses and parts stores. I know this business. I have never seen a location field using a drop down multiple choice. Am I missing something here?

Anyone out there using Kyozou that has figured this out? I am getting no help from support since they seem to think this is OK. I am completely befuddled, not to mention at a standstill.

Please help.

Randy
European Parts Specialists
Supplier
Canada Canada
Kyozou
Kudos: 25
Joined: Jun 20, 2011
Re: Trying to understand Kyozou warehouse management tool.
23 Nov 2018
@epsparts

My name is Reid Armstrong and I am the general manager at Kyozou.
We are going to work on calling you this afternoon to try and get to a solution but in the meantime, I wanted to take this chance to respond.

Kyozou is a very flexible system. There is a no 'right or wrong' way to do something. This is a great benefit of Kyozou. In regards to how to assign a location to a product, we have many different methods.

* Scan a location barcode and a product barcode
* Assign a location from our warehouse management module
* Assign a location via a spreadsheet
* Assign a location via product details page (method in question)

As with all software there are learning curves. We strive at Kyozou to train and get our customers set up with the system in the best way that works for them. With over a decade of providing inventory management software solutions to thousands of users, I am confident we can find a solution for you.

We will connect with you shortly to get to the bottom of this.
United States United States
epsparts
Kudos: 38
Joined: Aug 21, 2018
Re: Trying to understand Kyozou warehouse management tool.
23 Nov 2018
@Kyozou

Either I am being told wrong or you are explaining it wrong, period!

I am being told that to be able to assign a location to a product I have to first create a warehouse hierarchy, which in my case would include thousands of locations, and would involve an extremely large amount of time. I am being told that once I have this hierarchy that when I am creating a new eBay listing or entering items into inventory I have to click on a drop down multiple choice box and find that ONE location out of a list of 1,000's. Really?

You keep using the term "assign" according the information I am getting you do not assign anything, you actually choose from a created list, that is NOT assigning, that is choosing. Assigning would be entering the data as you are doing the listing / inventory creation.

You say:
* Scan a location barcode and a product barcode

How is this possible without a pre-existing warehouse hierarchy being created, which will take hundreds of ours if not more?

* Assign a location from our warehouse management module

How is this possible without a pre-existing warehouse hierarchy being created, which will take hundreds of ours if not more?

* Assign a location via a spreadsheet

How is this possible without a pre-existing warehouse hierarchy being created, which will take hundreds of ours if not more?

* Assign a location via product details page (method in question)

How is this possible without a pre-existing warehouse hierarchy being created, which will take hundreds of ours if not more?

I am confused about this contradiction of information. It really would be so simple to create a data entry box in the product creation page, instead of a multiple choice box! And as to the multiple choice drop down box, how do you expect someone to scroll through literally 1,000's of locations in order to find one, and then choose it. This makes no sense or logic. As of yet nobody has explained this to me. Your explanation above simply does not address that basic issue. It is not possible to simply enter a basic location into the data as you are creating a product. If I am wrong then please tell me!

Randy Steele
European Parts Specialists

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