What was good about this product or service overall? Communication & time of response was on point, knowledge on the situation and how to handle it
Could anything have been better? Nope, perfect as it was, wouldn't change a thing.
How was the support? Awesome, quick reply, knowledge on the situation and we were able to reinstate in just 1 appeal, it felt like a team from the moment we started the process, will definitely contact them for anything else that could happen in the future.