I switched from a competitor based on a web conference FeedbackFive hosted and definitely made the right move. Not only were the features offered far superior, but the customer service was top-notch. Indispensable advice quickly, customized attention to my needs and fast follow up. In fact, I had a special request that was beyond the scope of services offered, yet the FeedbackFive team, and specifically Rachel, stepped up and delivered a seamless solution to my request. Could not recommend them more!