Excellent Service and Respond Times!

A review of ManageByStats by rob603
Poster
Message
United States United States
rob603
Kudos: 15
Joined: Dec 12, 2018
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Excellent Service and Respond Times!
12 Dec 2018
Anytime I have opened a case with MBS, I have had an initial response in less than 24 hours--often within a few hours.
Problems get resolved quickly

This latest issue was regarding the mobile app--which I have come to rely on when i am away from my desk. The functionality on it is great, I can keep track of all my clients as if I was looking at my laptop screen. It is awesome to use. I am hoping you keep adding to its functionality. I'd like to be able to adjust advertising on the fly or look at how keywords are trending. But for now, this is great and I was lost when it wasn't working--thanks for the quick response and fix
Supplier
United States United States
dgm.mbstats
Kudos: 90
Joined: May 23, 2017
Re: Excellent Service and Respond Times!
13 Dec 2018
Thank you! We appreciate you taking the time to leave a review. And thank you for the kind words! We're all in this together, and we truly have it as one of our primary goals to help our customers succeed.

And Yes on the Mobile App. We're definitely harboring grand plans for that heading into the New Year. MBS Mobile should shape up into a very useful tool.
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