What was good about this product or service overall?
FeedbackExpress tool has managed our basic requirements as expected. It is easy to use and cost effective tool to manage feedbacks. Dashboard and trader facilities are great. It tracks all the activities and sends reminder promptly.
Could anything have been better?
As we have stores on Amazon and eBay, would like to have feedback management for Ebay too.
How was the support? Never had requirement to contact support as tool is easy to use.