What was good about this product or service overall? Seems to offer great tools if you can access them. Their software only runs on Windows or you can pay over $200 so they can setup a “cloud” account that you cannot try before you buy. Apparently they don’t know that people actually use Mac in this and age!
Could anything have been better? Yes, offer an app for MAC OS as most companies do or better yet, offer a web interface like most companies.
How was the support? Customer Service lacked just that and emails came through as condescending!