Excellent on-boarding, customization, and support

A review of Zentail by dfoote
Poster
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Indianapolis United States
dfoote
Kudos: 26
Joined: Feb 18, 2016
starstarstarstarstar
Excellent on-boarding, customization, and support
15 Mar 2019
After failing 2 previous times to implement an E-commerce Integration Platform, I have had extraordinary success with Zentail.

1. They spent significant time working with us to learn our work flow.
2. Our work flow was then seamlessly integrated into Zentail.
3. The program has allowed us to use one platform to expand our listings into multiple selling platforms.

We are impressed that Zentail doesn't seem to have too many bugs, and this is impressive considering the number of platforms, API's, and misc programs Zentail has to push and receive data from.

Their integration team has worked very closely with us to ensure Zentail is working as promised.

Note:

Going down this road is not for "the faint of heart". Your database of products and listings need clean data. Garbage in- garbage out.

If you do your data homework before implementation- Zentail's staff and implementation team will help insure success. Be prepared to spend upfront time cleaning your database.

The user interface is intuitive, and we have had a good experience training our staff.

We have experienced minimal issues with Zentail's interface between our WMS, shipping, and seller platforms.

Based upon our experience we highly endorse Zentail!
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