Terrible

A review of BULQ by Bryan Thomas
Poster
Message
United States United States
Bryan Thomas
Kudos: 15
Joined: Apr 8, 2019
stardim stardim stardim stardim star
Terrible
8 Apr 2019
What was good about this product or service overall? Nothing

Could anything have been better? everything

How was the support? Manager told me she had some wiggle room on what they could do because the shipment I received was not what was on the manifest. But then she told me it was after the 7 day period So there was nothing she could do and basically take this loss as a lesson. The main piece of equipment that I ordered the manifest for was not even in my shipment. Never ordering from them again. Don't do it if u are considering.
Supplier
United States United States
BULQ
Kudos: 79
Joined: Jul 31, 2016
Re: Terrible
8 Apr 2019
@Bryan Thomas Hi there - We're sorry to hear you may have had some items missing from your order. At BULQ, we stand behind the accuracy of our manifests, both in terms of condition and composition. That's why if there is ever a difference greater than 2%, we require that you please email us at help@bulq.com within 7 days of receiving your order. We aim to resolve all disputes as quickly and fairly as possible, which is why we require you to contact us within 7 business days of receiving your order.

You can read more about our claim policy here: www.bulq.com/claim-policy/
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