Subivi CRM has really driven growth in my eCommerce business
4 Jun 2019
Using Subivi has really helped me up my game as a business. We have used it as a cross-selling and up-selling tool with fantastic results. With Subivi, we are able to automatically target customers for cross-sell. If, for example, someone buys a cellphone from us, I set an automated message 24 hours after the purchase has been placed, offering them a screen protector or cellphone case. In terms of up-selling, if a customer expresses an interest in a certain item, say a laptop, but doesn’t yet place an order, I set an automated message with some more expensive laptops or ‘packages’ which include related items like a laptop case. In more instances than not, we have been able to sell more in terms of quantity and price thanks to this feature.