Do not trust this company!

A review of inkFrog by mbhusing
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United States United States
mbhusing
Kudos: 15
Joined: Jun 12, 2019
stardim stardim stardim stardim star
Do not trust this company!
12 Jun 2019
inkFrog started out free, then three years ago we started paying $27 a month. It was worth it. Yesterday they froze up our account and told us we must upgrade our plan. We are paid for the month with 6 more days to go and they have NEVER notified us that this plan would need to be upgraded. We asked them to let us use our account through the 18th of the month before they force the upgrade but they say NO! BTW the new price is $149 a month from $27 (400% increase) Ridiculous and NOT worth it! They do not do business in an honest way do not trust this company!
United States United States
Sheryl @ inkFrog
Kudos: 136
Joined: Oct 10, 2018
Re: Do not trust this company!
12 Jun 2019
@mbhusing

You should be receiving an email regarding this momentarily. To continue with the account, would require a plan upgrade because of the amount of listings and eBay accounts linked to a single inkFrog account. If you have further questions on this, please direct them to our customer care team by reaching out to help@inkFrog.com

Thank you
Indonesia Indonesia
digitalnomad
Kudos: 20
Joined: Jun 13, 2019
Re: Do not trust this company!
13 Jun 2019

mbhusing wrote:

inkFrog started out free, then three years ago we started paying $27 a month. It was worth it. Yesterday they froze up our account and told us we must upgrade our plan. We are paid for the month with 6 more days to go and they have NEVER notified us that this plan would need to be upgraded. We asked them to let us use our account through the 18th of the month before they force the upgrade but they say NO! BTW the new price is $149 a month from $27 (400% increase) Ridiculous and NOT worth it! They do not do business in an honest way do not trust this company!
same here! Iam a customer since 2013!! Same message. Its ugly!
Willl cancel my account and looking for a new solution.
They are super greedy. And you know what .. their service is bad .. does not update the orders.. or messages. even now i have some listings in it they not even live anymore. Horrible. Good thing is ... they just open the market for other competitors... lol
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