After an employee left our company we were locked out of our Crazy Lister account since he had set it up and hadn't shared the password before leaving. I reached out to Din and he was extremely helpful and understanding about the issue. We love working with Crazy Lister. The platform is very user-friendly and simple to make templates with. The cost is reasonable and using the site has increased our sales thanks to the more professional look of our eBay listings. A+ experience all around! We will continue working with them.