Fast, responsive and effective support!!!

A review of Ecomdash by Gary DeGregorio
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United States United States
Gary DeGregorio
Kudos: 27
Joined: Sep 3, 2019
starstarstarstarstar
Fast, responsive and effective support!!!
3 Sep 2019
Their accessibility is amazing. You can sign up for a 15 minute call time, usually within only a few hours from the time you realize you have a question or issue.

Could anything have been better? -- Not that I can think of!

How was the support? - Excellent. The person who calls you to discuss your issue or question is professional and very knowledgeable. I was able to get my issue resolved and had time to learn how to do something that I didn't realize was even possible. Very helpful!!!
Max Meadows, VA United States
Jax Music Supply
Kudos: 2,565
Joined: May 25, 2009
Re: Fast, responsive and effective support!!!
5 Sep 2019
@Gary DeGregorio You have received a call? Interesting. I have never had anything but emails.
United States United States
Gary DeGregorio
Kudos: 27
Joined: Sep 3, 2019
Re: Fast, responsive and effective support!!!
8 Sep 2019
@Jax Music Supply -- If you would like to have a call, all you have to do is login to Ecomdash, and under the "?" pulldown on the top right, select "Schedule a Call" and you can pick a time that is available and they will call you for a free 15 minute consult about an issue, or just help you with something. I hope this helps!!!
Max Meadows, VA United States
Jax Music Supply
Kudos: 2,565
Joined: May 25, 2009
Re: Fast, responsive and effective support!!!
8 Sep 2019
@Gary DeGregorio thanks. I agree their support is excellent through email too, even if I don’t always like the answer!
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