Poor customer service. Bad information

United States United States
Kudos: 115
Joined: Dec 29, 2003
stardim stardim stardim stardim star
Poor customer service. Bad information
14 Jan 2004
Was told it would cost $100 but was billed for $400. Sales negeleted to tell me I would incurr upcharges for specific needs like accounts on more than one computer although we spoke at length on the subject. Implied my needs could be met for $75 per month. When I spoke to a second sales person after siging up I was told I really needed to spend $150 per month to run 500 plus items and on more than one computer.

I cancelled after 2 weeks and requested a refund.
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