I have used Auction Robots at Vrane's site for about 3 years as a backup to a paid sniping site that I use. Because I use the FREE service I am only allowed 1 snipe at a time. Paid subscribers have unlimited snipes. I have never had Auction Robots "break", i.e. it has delivered every snipe, without fail, over 400 snipes have been perfect. If I were given the opportunity to improve Auction Robot I would allow short time lags for the Snipe, i.e. 5 seconds or less, and I would allow Importing of My eBay, the most important feature a program can have, in my opinion. Very few have it. Vrane's site has many many functional components, and it takes a few minutes to find out just how much they do. If I had not already paid for another sniping service I would have signed up with Vrane. They are reliable and professional.