I have all the tools but I mainly use the Snipe utility. The developer updates this promptly and has an upgrade alert built in to the program. Each time the program is launched, it alerts you to updates. If something changes on ebay, a new version is created quickly and you find out when you restart the program. I am impressed with the program and the support. You simply copy the item number of an auction to the clipboard and it is inserted in the snipe program. You then go to the program and enter your max bid amount and set it to bid. This tool has worked like a champ for over a year. In addition, any time I have a question, it has been answered within 24 hours and usually very shortly after I email it. The price is right too!