3-Clicks is a Microsoft Excel add-in that allows you to pull out just about anything you want from your eBay sales, its so easy to use and allows you make a custom spreadsheet to analyse all your sales. If you can think it in excel it can do it. We looked for weeks for a solution that we could customize to our needs and finally found it. the customer service is great and the owner is even adding a feature that we requested. cant get better than that. It only needs a basic knowledge of excel and you can keep detailed records of all your activity. The reason its called 3-clicks is that once you set up your spreadsheet it really is 3 clicks to download all your auctions.