Support issues and ebay change issues

United States United States
Kudos: 73
Joined: Jun 20, 2005
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Support issues and ebay change issues
25 Mar 2008
I agree that the information in ViewTracker is very good. I used the service for about 18 months. I dropped it about 6 months ago (and was given a prorated refund for remaining months) because of two issues. 1) When eBay made certain changes Sellathon had to provide a new version of the tracking code I had to load into each of my auctions. It seemed like this happened about every 6 months and each time added many hours to my listing process (using TurboLister). 2) For a period of at least a couple of months, Sellathon was down for hours or days, almost every week. Timely status information was not posted at their website, nor was support available on weekends.
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Thompson & Holt
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