Great Service Impossible to Cancel

United States United States
Kudos: 73
Joined: Mar 11, 2010
stardim stardim stardim stardim star
Great Service Impossible to Cancel
11 Mar 2010
I have used Bidnapper for the last few years and have always been happy with the results. But due to the current economy, I don't access eBay that much. Imagine my surprise to see Bidnapper automatically took $50 annual fee from my PayPal account - unauthorized. There is no place on the Bidnapper website to cancel your service. I have contacted Bidnapper several times to get cancel my subscription and get my $50 back, but no one is answering my requests. I would be very careful when signing up for this service.
United States United States
Kudos: 80
Joined: Sep 15, 2003
Sorry to hear
20 Apr 2010
Lisa, I'm sorry to hear about your experience. We respond to all emails, usually the same day. Did you use the contact us link on the site? You were automatically rebilled because you signed up for a recurring subscription. If that is not what you intended we will certainly resolve the issue.
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