Waste of time

United Kingdom United Kingdom
Kudos: 280
Joined: Oct 4, 2011
stardim stardim stardim stardim star
Waste of time
10 Aug 2012
Terrible, terrible company and a useless, cocky customer services. I would highly recommend looking elsewhere before you even consider contacting them. Do not waste your time or money with this company!
Kudos: 306
Joined: Dec 10, 2011
That doesn't tell us very much...
28 Aug 2012
Would you care to give us some details?
chris@sellerexpress.com United Kingdom
Kudos: 251
Joined: Dec 14, 2010
Can you provide your customer details and we will investigate?
28 Aug 2012
We are very surprised to read your review.

We take a lot of pride in our levels of customer service and believe they are amongst the best in the industry (if not the best!). SellerExpress is also the most competitively priced solution available. We continue to invest heavily in customer service to ensure that customers get fast, well-informed responses. All of our support team are UK based with an average of 5 years experience working with multi-channel retailers.

We are so confident in our service levels that we offer a Free Managed Set-up to get customers up and running and a Free 15 Day Trial. We are also the only company in the UK who offers free telephone support where we will also pay for the phone call.

As you can see from other reviews, the majority of our customers are very happy, so we would be keen to investigate your claims.

Can you provide your customer number/ email?

Kind regards

Chief Support Engineer
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sales, pricing and orders on eBay, Amazon,
Rakuten and webstores.
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