Terrible Support

United States United States
Kudos: 65
Joined: Jan 24, 2013
stardim stardim stardim stardim star
Terrible Support
24 Jan 2013
The Support is Horrible and they will not answer Tech Support Calls. If you submit a ticket it takes weeks to get an answer. The answer is not specific and refers to an article. There is no interacton at all. The support is good for the first 60 days then you are ignored.
The software is not user friendly and set up with very little order. It is like they have developed it in peices and not put them together in a way that is logical. I wouldn't mind figuring it out but they make no effort to help or impove.
The software is very capable but they make it bad because they won't fix things that are Standard Business Practice. The software continues to look and act like it was made 20 years ago.
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