I LOVE this program!! I just set my bid and forget it and it has ALWAYS bid for me. I use to use Bay Genie but I couldn't depend on it, I had to leave my computer on and if an update was available, my auctions wouldn't go until I updated, this caused a HUGE problem if I wanted to set a snipe at the last minute!! I found Gixen and fell in love!! I can use it at home, work, a friends house or on my phone. I was worried about the security of my eBay password, but it has been a year with no problems.