I've been using 2nd Office to support my web merchandising team for over a year. They have been a great asset to and allowed me to efficiently manage product data changes and site merchandising improvements without needing to bring in part-time or temporary staff. They are able to assist with image editing, pricing changes, product characteristic mapping, etc. Their staff is incredibly helpful, responsive and fast, and their deliverables have been consistently accurate and usable with very few modifications. I would recommend using 2nd Office to supplement your site merchandising/content management.