I have been with Linnworks for about a month now, and already I'm looking for a new inventory management system. Several issues have occurred within the past week. (1) After an update to the multi-variation capability, the inventory levels stopped syncing with my BigCommerce store. They only synced with my eBay and Amazon stores. Linnworks corrected that issue within 24-48 hours. (2) Today, after signing into LinnLive, the software that is used to list items directly onto Ebay, the inventory that was listed had been erased. The information disappeared, however this disappearance doesn't appear to have affected the actual listings on Ebay. This issue still hasn't been resolved.
I'm just afraid that after every patch, another configuration or operation will just fall apart. Linnworks simply appears very unstable. I'm especially afraid of using such an unstable platform during the holidays.
Has anyone had any luck with their multi-channel inventory management system?
from what I've found out it (Linnworks) seems like the best of a really really bad bunch.
My fulfillment center use optmia - they managed to set ALL my stock levels to 0 the other day.
I am currently considering opting in for linnworks and BigCommerce - i'm worried that i'm just signing up for a load more problems.
So, I'm stuck. Hopefully there's a point at which Linnworks will become more stable. I guess when integrating with so many things, APIs change and customer demands change, so one thing gets fixed then another falls apart.