AS of he last 3 months, support is useless. It takes 5 emails to get one response and they no longer take phone calls. Service used to be ok but it's very tough to get things done when you go through 5 different reps in 5 months.
@Sy84 I agree. I have had several issues - my year is up in October - and now i am looking for a replacement inventory management company.
we started to add our Amazon items to eBay - no one wanted to help - kept giving me links to do it myself... i did - i missed something, one month later - still no items on EBAY (Except my manually done ones) and its pretty ridiculous....you would think they would want us to have higher sales, so they make more money etc.
Items keep selling that i had a qty 0 on and skus i have closed and deleted, keep coming back....
I don't know what to do but im getting extremely fed up too.
@Fred123 Thank you for your feedback we truly value your opinion and would like to get this matter resolved. For security purposes please email me at suppport@SolidCommerce.com so that we may assist you further. Thank You!