I tried to connect my business from Europe with a variety of warehouses and I did not manage to do it with success , because of poor customer support. I was lost in all tutorial videos ,FAQ guides and rest madness because of failed support .The most important is that Rakuten has real service support (no FAQ bots or videos to watch) I found all the support I needed for my international shipping to warehouse at the first stages and most important are cost- effective. Also when you have an inquiry you 'll find someone to help you . Customised solutions to my needs were applied. As about the order process and success. 100% success to all of my orders shippings and easy to use platform. To sum up , I am impressed and grateful of the personalised support and perfect results.