The money we invested in the beginning kept us using this horrible program. The tech support is totally worthless. They close tickets without the problem being fixed. The tech support manager is living in a dream world and actually told me that Monsoon tech support is the best and that all of our tickets we resolved. Monsoon crashed our server. I submitted a ticket online and via email and no one ever got back to me. (Not surprised) We are finally free of this totally worthless horrible program. If you are thinking about purchasing this program don't do it!!!!!!! I guarantee you will be sorry!!!!!!!!!!!!! I tried to not even give Monsoon 1 star but wouldn't let me post this review without at least 1 star but believe me it is not even worth 1 star.