I used their free 14 Day trail and on day 14 I cancelled it or so I thought. I then got charged for a year. When I told them I had thought i had everything cancelled they said "oh well we don't do refunds so you can have it as credit or use them for the year." Um I didn't really like your services to start with and was cancelling you why would I want to keep you? So annoyed. PLEASE Don't Use Them. If you are on a trial with them CANCEL BEFORE DAY 14 or they will take your money. I will not be using them or recommending them as their customer service sucks!