I have used them several times to clean up my feedback. They had fast, friendly service, and took my feedback ranking from 95% to 100%. I a lot of negative and neutrals that were not our fault at all and feedbackrepair took care of them,, I definitely saw an increase in sales as a result. I used their consulting services as well, and they helped me fix a product listing that wasnt getting traffic. I learned several things that I never thought of, and was very satisfied, well worth it. I hear about suspensions and blacklisting happening all the time, and heaven forbid it happens to me, I at least know I have a place I can reach out for help instead of dealing with the blackhole that is marketplace customer service by myself..