Nice but far from Perfect

A review of Ecomdash by mlundp
United States United States
Kudos: 26
Joined: Oct 30, 2016
starstarstardim stardim star
Nice but far from Perfect
30 Oct 2016
It’s not easy to setup. In order to add all the market place attributes you need to create import CSV files that you can import to Ecomdash unless you are willing to type it in manually, or you can download them from the marketplaces.

It will list new products to the storefront. However, if you already have listings on the marketplaces you can import some of the attribute data by importing or downloading as they call it. Then you can work with the data and update it in ecomdash. But sadly you are not able to update active listings from ecomdash which makes it hard to work with.

In order to delete an item you first must manually delete it on ALL the marketplaces before you delete the item in ecomdash.

In order to keep data current, especially the quantities, you must download from the marketplaces frequently. But this process will not only update the quantities but also overwrite you attribute data from the marketplace to ecomdash.
NW Washington United States
Kudos: 71
Joined: Feb 27, 2017
Re: Nice but far from Perfect
27 Feb 2017
@mlundp I am seriously considering them.

The biggest gripe I have heard about them was over in the Shopify Forums, and was about server speed resulting in slow updates and crashes.

How long have you been using them and how has your experience been so far?

Thanks so much for any further information you can provide.
"He who says it cannot be done, should not interrupt he who is doing it."
United States United States
Kudos: 18
Joined: Jun 28, 2017
Re: Nice but far from Perfect
4 Jul 2017
We have used Ecomdash for a while. You are correct updates from Ecomdash to the storefront is very slow. It can take up to a day to list 500 new items on eBay.

A huge problem we have is their customer support. It takes Ecomdash a day to get back to you. They will just give you canned answer that typically doesn't match your exact question. This will in turn create more questions and the thread can go on for weeks. I would say customer service would be the one thing that they could improve instantly which would make the experience far better.
United States United States
Kudos: 25
Joined: Apr 23, 2019
Re: Nice but far from Perfect
23 Apr 2019
@morten Same exact issues here.
Report review abuse