What was good about this product or service overall? Quick response to emails. Real people. Very competitively priced compared with similar offshore services. Had an Amazon EU shop that had been dead for over 2 years and Amazon were no longer even replying to emails or our appeals so had given up any real hope. With sales increasing we thought it might be worth a try. Incredibly it did work and the account was live with a few days and is now making more profit for us which easily covers the price of the service.