What was good about this product or service overall? It is easy to move around their website and printing the shipping labels is an easy process. We tried another service before Shippo, and for us, Shippo has been great.
Could anything have been better? Shippo does not have phone support, so if you have a problem you want to solve immediately, it could be very frustrating because they might not reply as quickly as you need them to, especially if you are on a time deadline. In addition, their help section is not as "rich" with information as it could be.
How was the support? The support staff has been friendly, knowledgeable and professional.