The only feedback tool for both Amazon and eBay I found
22 May 2017
This is a pretty straightforward tool to help get your customers to fill reviews on Amazon and eBay.
It's pretty straightforward to set up - just connect your accounts and off you go.
I like the way it allows me send mails to buyers of some products but not others as customers who buy some products frequently rated us down, even though the service was fine - it was the product that wasn't up to the mark.
So I send mails to buyers of fairly simple products only and I've seen my ratings rise.
This has helped me get more buy box on Amazon without having to gut my price.
I didn't need support to set this up, but I've used their support for repricing setup and found it to be ok.