Simply awesome

A review of xSellco Helpdesk by madisonbrown1542
United States United States
Kudos: 15
Joined: May 23, 2017
Simply awesome
23 May 2017
xSellco has saved me an incredible amount of time. I have a small team of 3 support agents and I used to spend most of the day stressing over customer emails. Now we get customer support done for the day in under 2 hours. We’ve cut down on our support time by over 80% which is amazing. XSellco also lets us work together as a team. I can see which agent is working on each query, and I can assign different queries to particular agents. Finally, an inbox where I can see all my different marketplaces in one place, as well as my company’s Facebook and Twitter accounts. Love it!
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