What was good about this product or service overall?
We have 6 e-stores and ShipWorks has allowed us to consolidate all of the orders and be able to ship from one platform. Saves us hours a week having everything in one location. We are even able to have multiple shipper options with shipworks and quickly see price comparisons.
Could anything have been better?
Nothing that I can recommend at this time.
How was the support?
Support staff is efficient, reliable and very capable. Give them a vague description of the problem and they are able to solve. If they need to remote into your computer and solve, it is done quickly.