Our company uses Terapeak (among other tools) for market and product research. As a complement to other analytical methods, I can totaly recommend Terapeak. Short training time and fast results guarantee a professional application. Until now, there is little to complain about. And if there is any issue, the support answers quick and reliable. New upgrades are well communicated and explained in the help section. Best example is the product identification search. A good idea with a lot of potential for any trader.