Don't Waste your Money

A review of ChannelAdvisor Marketplaces by Mold Maker
United States United States
Mold Maker
Kudos: 15
Joined: Aug 15, 2017
stardim stardim stardim stardim star
Don't Waste your Money
15 Aug 2017
We selected Channel Advisor to help grow our presence on Amazon and to add the Walmart and Jet channels. We found very little added value with the Channel Advisor interface over the stock Amazon, Walmart and Jet interfaces, particularly for the cost of the platform. Channel Advisor support was weak - once we signed the contract that was the last we heard from them other than quarterly billings. We found it to be difficult to actually speak or communicate with anyone if you did have questions. We received no notification when our annual renewal came around, just a big hike in fees.

Unfortunately our experience was a huge waste of money. Would not recommend Channel Advisor.
United States United States
Kudos: 67
Joined: Oct 26, 2016
Re: Don't Waste your Money
16 Aug 2017
We cannot currently identify this customer. In order to respond to the issues raised in this review, we would like to be able to identify the business name or customer number of this account.
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