Two times I used it and both times nothing but headaches and wasted time to sort thing out. First, their Canadian shipping options are actually not mentioned and are under 'Use my own packaging/shipping method', not sure who designed their website but it was an amateur to say the least. This time I took the package to the post office only to be told the label wasn't paid for. There is no contact number for Shippo, so you have to wait until the next day to get a response to your email. In their response they told me to tell postal workers to use 'Vendor Account' option, this is a day AFTER it was supposed to be shipped. Why don't they mention it when I purchased the label? Anyway, I will NEVER use them again to ship anything, I do have corporate account with Canada Post so I'll pay same or lower price. I only used them because they came up as an option on eBay.