Parcelhub Introduces Dedicated Account Management Team
8 Sep 2017
Consistently strong growth and customer demand has led to the introduction of a dedicated Account Management team at Parcelhub. An opportunity to be more collaborative in the relationship between clients and carriers, Sally Evans, Key Accounts Manager and Phil Beavis, Accounts Manager are here to ensure continuous improvement of customer communications and to maximise customers’ delivery and eCommerce customer services performance.
Growing over 40% in FY 2016/17, Parcelhub recognises the need to invest and expand the team to meet and support the existing demands of eCommerce retailers and brands. The expanding team allows Parcelhub to manage customer relationships for the long term, whilst continuing to explore opportunities for new business growth.