CJ, Anthony, Kerry and their team are very knowledgeable and they know how to deal with Amazon. They helped me get my Amazon account back after competitors filed a bogus inauthenticity complaint and listing violation issues. They are always honest and nice and responded all my questions so quickly. I highly recommend them for your Amazon issues. Don't try to write an appeal yourself. They are the right person to help your case, if you are looking for an Amazon expert. You'll never regret.