We tried doing this ourselves but we kept getting an auto reply however once we contacted T&H they were happy to sort out the problem and got in touch with us quickly after making payment. They understood our unique issue and Within 24hours received a bespoke appeal letter and POA. Got reinstated within 24hours of sending appeal. Philippa was quick to address any doubts we had with the email we had to send. Keep going and look after your staff as they are briilliant in their work. Couldnt thank you enough.