After my eBay account was compromised and used to purchase this software, the company that owns Quantity Manager has refused to answer my requests for credit to my ebay account. I cannot close my ebay account until this is resolved. I have contacted Quantity Manager many times and have been ignored for over a month. While ebay was great in dealing with the fraud of other purchases, it's impossible to get this resolved through Quantity manager. Support is terrible. I don't recommend dealing with them at all!