CJ and his firm were insightful, succinct and definitive in helping us craft a strategy and response to an Amazon issue we faced. They have the experience to give great, meaningful advice and perhaps most importantly were very responsive. No issues in terms of reaching or accessing CJ as we were going through what was a very stressful time for our business. In the end we were able to walk away with the result we wanted and our account was saved. If you're facing any Amazon issue at all I would highly recommend!