Wow! What a software and service. I was a bit skeptical at first but once I signed up and they recovered about $5K within the first week for all my old inventory that Amazon had not reimbursed me for, I was a believer. Thereafter, they have recovered so much more. No hassles. I see a reimbursement almost everyday! They keep Amazon honest. Given I am growing on Amazon this is one less thing I have to worry about. I was spending too much time on the phone trying to recoup my money that Amazon did not automatically give me credit for. Great service as well. They email you right away. Thank you RefundsManager.